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'In a NutShell' Newsletter - June 2003

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                    In a Nutshell
   Information and Tips for your Image Consulting Business

 6/05/03                                          Issue #14
 Linda Gerloff, Editor, linda@blueflute.com
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     By subscription only! Welcome to your next issue of
                   "In a NutShell".
 You are receiving this newsletter because you have
 subscribed to either the monthly Automated Inventory
 Updates or this newsletter.
 Unsubscribe instructions are at the end of this newsletter.
 
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   IN THIS ISSUE
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    =>  Inventory Updates for June
    =>  Blue Flute News 
    =>  ‘In a NutShell’ archives 
    =>  Feature Article
         10 Steps for Handling a Complaining Customer
    =>  Fun Trivia 
    =>  In my business, how do I…
         Handle Commissions, Bonuses and Awards
    =>  Guest column –
         One way to build a lasting bond with your clients!
    =>  NutShell Tip –
         Breaking out package items for individual sale
    =>  Game –
         Add 'em up! Booking Game
    =>  Recognition Corner
    =>  Subscribe/Unsubscribe information
 
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 Inventory Updates for June
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 Your inventory updates for June are ready. If you have
 subscribed to this service, you can get your updates here:
 http://www.blueflute.com/btyupdt1.htm

 Hint: The inventory updates are usually posted online
 about 24 hours before the newsletter is published. Bookmark
 the above link and then, if you are anxious for your
 updates, you can check and see if the updates are ready.
 The title of the page will tell which updates are
 available.

 If you lose this link, you can always download your updates
 from the main Blue Flute web page. Just click on the
 'Pre-Paid Updates' button.
 
 If your subscription to the updates has expired, you can
 purchase another year online here:
 http://www.blueflute.com/orderpage.htm
 
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 Blue Flute News
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 June NutShell Price - Consultants can get NutShell for $84.99!
 This price includes 30 days of tech support and an
 online User’s Guide (Adobe format).

 An even better deal is the NutShell Combo, which provides
 the software, a year of updates and lifetime support –
 all for $144.99!

 For all the details, you can view the order page here:

 To share your ideas and comments, contact me here:
 mailto:Guest@BlueFlute.com



       *---------------A Good Laugh--------------*
                "Why Husbands are not Secretaries"
        A husband's note on the refrigerator to his wife: 
        "Someone from the Guyna Colleges called.
         They said the Pabst beer is normal.  I
         didn't know you liked beer."

        Translation: The gynecologist called and
                     said the Pap smear was normal.

        contributed by Holly Morgan, Sr. Director
                                     Southlake, TX           
       *-----------------------------------------*

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 NutShell Tip –
  Breaking out bundled items for individual sale
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 (This article contains a great tip for selling Platinum
 Regeneration Facial Masks! Read on to find out more.)

 You may find yourself wanting to invoice your client for a
 product that is listed in your inventory as a bundle. The
 newest example is the Spa neckwraps. You purchase them as
 a set of four, but you will almost never sell (or give) all
 four to the same client at the same time.

 There are other Sales Aid items that are similar. For
 example, you purchase set bags in pairs, but give one at a
 time to a client. A consultant mentioned to me recently that
 she also breaks out the Platinum Regeneration Facial Masks.
 She packages 1 tray, 1 serum and 2 masks in pretty wrapping
 and sells each one for $12! What a great idea! Again, one
 BeautiControl item number is generating more than one sale.

 Use the following steps to handle these situations. We will
 use neckwraps in our example, but the same steps will apply
 to any case where you break up in item bundle for individual
 re-sale:
  1. Create a new item in your inventory list for the single
     product. You sell or give away one neckwrap at a time,
     so create a new inventory item for a single neckwrap.
     a. Go to the Inventory screen and click on the neckwrap
        sales aid item (number 10926).
     b. Click the ‘+’ button in the upper left corner of the
        screen.
     c. This will give you a blank line. Make up an item
        number that is 5 digits long and starts with ‘9’.
        For example, you could use number 90001. Enter the
        new number in the Item Number space.
     d. Enter an appropriate description: ‘Spa Neckwrap’ or
        ‘Luxurious Spa Neckwrap’. Your client will see this
        on her invoice, so make it good!
     e. Enter your retail price for the neckwrap. This can
        be higher than what you plan to sell it for. After
        all, everyone likes a discount!
     Now, the addition of the new item is complete. When you
     want to invoice your client for a neckwrap, this is the
     item you will use.

  2. Next, tell NutShell that BC’s item number 10926 contains
     the item that you just created:
     a. Click again on the bundled item, in this case, item
        10926.
     b. Click the ‘Items in Set’ button.
     c. Add the new ‘Luxurious Spa Neckwrap’ to the set four
        times. You are adding it four times because you get
        four whenever you purchase item 10926.
     d. When you order neckwraps from BC, NutShell will ask
        you if you want to break them out into the individual
        pieces. This will allow you to carry them in your
        inventory as the pieces instead of the bundle.

 These steps allow you to both buy and sell your products
 correctly. You can purchase in bundles and sell in pieces
 simply and accurately!

 
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   Game – Add 'em up! Booking Game
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 This game will help break the ice, but it will encourage
 bookings too. Give a prize to the guest with the most
 points.

 Offer a small prize to the winner, but tell your guests
 that anyone who scores over 175 points gets a special
 prize, as well. (The special prize is whatever you use
 for your booking incentive since the only way to get over
 175 points is to agree to book a party or Spa Escape).

 ~~~~

 I wonder who came here from afar, Give yourself 5 if you
   came by car.

 Were you on time? Not one minute late? Punctuality pays so
   give yourself 8

 A watch is 6 and each ring is 2, 10 more points if your
   eyes are not blue.

 Score yourself 5 if you show any pink, but take away 10
   if you left dishes in the sink.

 Count all of your buttons.. each gives you 1, except if
   they are white and then you get none.

 For each bow that you have add on 2, but safety pins are
   taboo, so for each one you are wearing you must
   subtract 2.

 1 point for each year that you have been wed, but take
   away 5 if your purse is red.

 Now sons are neat, on that we agree so for each one you
   have you now may add 3.

 But when adding up points, girls are worth more so for
   each one that you have go ahead and add 4.

 If you kissed your husband or boyfriend today, add 12.
  If you kissed them both you must subtract 20 because
  you’re in trouble and trouble aplenty!

 Now that’s all there is so total your score except if
   you’re a special friend, there is one more. 

 It’s a 100 point bonus for a VIP if you’ll hostess a
   Spa Escape for ___________. (hostess name)


 -------------------
 Do you play a game that is a big hit? We would love to
 hear about it: mailto: Games@BlueFlute.com


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   Recognition Corner
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 Congratulations to the following NutShell users who have 
 worked hard and achieved success in advancing their careers!

 What an awesome bunch of recruiters BC consultants are! It
 appears that over 6,000 new consultants joined BeautiControl
 in April!

 ~ $10,000 Director ~
  Darla Brock
  Lisa McGill
  Margaret Ward

 ~ $5,000 Director ~
  Debra Tucker
 
 ~ Mustang Director! ~
  Cindy Koleba
  Judy York

 ~ Senior Director ~
  Julie Baldridge
  Debra Tucker
 
 ~ New DIQ ~
  Pam Andros
  Leslie Boyd
  Vicki Callaway
  Barbara Gordon
  Tracie Jones
  Nedra Kanavel
  Barbara Matich
  Laura McLand
  Shannon Munsick
  Chimene Ross
 
 
 ~ Unit Manager ~
  Denise Brookie
    More to be announced
 

 ~ Unit VIP ~
  Diana Morriss
  Bettie Tolar
    More to be announced
 
 ~ DIQ ~
  Valerie Altman
  Anne Arnes
  Diana Baker
  Linda Bennett
  Sherronna Bishop
  Gail Broussard
  Rita Byrd
  Davonnia Cox
  Patricia Crowley
  Roxanne Dufort
  Christine Engelbrecht
  Carissa Evans
  Pamela Fowler
  Terri Grahlman
  Norma Holland
  Tania Kinzinger
  Kimberly Lengenfeld
  Sue Light
  Tressa Malone
  Debra McComb
  Amy Meysenburg
  Sandra Mozey
  Alice Penner
  Melanie Peterson
  Heather Richter-Egger
  Ann Marie Root
  Claudette Sealy
  Heather Smith
  Wendi Lawson-See
  April Stafford
  Tina Stock
  Anne Teran
  Beverly Williams
  Linda Williams
  
 
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   Copyright Information
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  
 Please pass this e-zine along to your friends. Just click
 the Forward button on your email screen to send this
 newsletter to other consultants who would enjoy reading
 it! However, please keep it intact and forward it in its
 entirety.
  
 Copyright 2003 Blue Flute Software Creations, Inc.

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 A note about referrals and your email address – Being an
 avid hater of email spam as much as you are, I have
 never (and will never) give, sell or rent your email
 address to anybody who could possibly spam you! However,
 I will give your email address to consultants who list
 your name as their referral. I will give her address to
 you, as well. This is so that you and she can be ‘NutShell
 partners’! If you would rather not have your email address
 given to your referrals, please let me know:

 mailto:privacy@blueflute.com             
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 Linda Gerloff
 Blue Flute Software Creations
 linda@blueflute.com
 P.O. Box 77882 
 Fort Worth, TX 76177
 817-439-1081

 

 

 

 
For more information about NutShell,send questions or comments to:  info@blueflute.com 

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